Workflow 1

You know the kind of thing.  We settle into a kind of routine and in a surprisingly short time, get used to it so much that we hardly think about what we are doing.  In my professional life, I'd be referring to  unconscious competence but here at home, I just think of it as doing what I do.  From time to time though, I find myself a bit challenged when I need to make some changes.

A couple of weeks ago, I was looking at my blog and thinking it could do with a spruce up.  It's not that I feel the need to go with any design trends, to keep up with fashion or embed any clever functions in it, but slowly, the programs I've been using are being discontinued or superseded by newer editions.  Though I don't necessarily need the newest, latest program and frequently resist the continual pressure to upgrade, from time to time I'm reminded of the fact that I might be missing out on a useful improvement.

Of course, there is also the creeping realisation that by being resistant to change, I run the risk of being left behind and where technology is concerned, that's quite a big deal.   I'm sure Bettine would not mind me citing her as an example because she agrees that, had she embraced the concept of the cash machine twenty years ago, she wouldn't have the problem of obtaining cash now all the local bank branches are closing.  So settling into a comfort zone isn't always to be encouraged!

Remember this?

It was a conversation with the Microsoft chap in John Lewis a few weeks ago that kick started all of this.  We were looking at new computers, seduced by the pretty amazing details of the birthday surprise which my Hero loves to bits, but originally, looking for ideas to replace my desktop eventually.  We'd just bought a new smart TV and chatted about it being a computer in our sitting room,  even if we didn't quite think of (or use) it as such.  "Indeed", said Mr MS "you could completely rethink your technology set up".

Well, like almost everyone we know, our straightforward working set up at home has evolved over the years.  We each have a PC and we share a wifi printer/scanner.  We each have a tablet and mobile phone, have a laptop PC to take on holiday and the house is broadband enabled by means of a fast modem and a new mesh network.  We listen to music by means of a Sonos network, have two smart TVs and Alexa in the kitchen.   How many computers is that, then?  Nine? Ten?  Eleven? (aaaagh!)

The JL/MS chap described an alternative, replacing my PC with a simple monitor to which  the new MS Surface detachable tablet or our existing phones could be connected.  His suggestions were persuasive - after all, we can only use one PC at a time and the flexibility (simplicity?) of the concept started us thinking.  The real selling point was the idea that we wouldn't need to carry both laptop and tablet on holiday with us, because, my Hero explained, "we only take the laptop PC so Gill can do her blog".

Well yes.  Hands up!  My current Squarespace 5 blog platform doesn't work well as an Android app.  For that, the newer, upgraded Squarespace7 is better...and you can see where this is going, perhaps?  SqSp7 has a far more intuitive interface, is more powerful and the design is bang on trend.  But it's different. 

You might have noticed I've been quiet this last week?  So far, it's all been behind the scenes and although it’s almost done,  I still have a long list of things to resolve.  In my usual infuriating way, I seem to be sorting out change for my car parking purse, getting lunch together, deciding what to cook at the weekend and chatting to a friend online whilst designing icons, trying to work out how to edit a website menu and identifying fonts. 

Before too long, I might have to hit "publish" and be damned delighted!

Fingers crossed.  Everything crossed!  Watch this space!

Ten years ago

In a throwaway line at the end of my blog post about rubber stamps, I gaily mentioned in passing that I was off to join a focus group to discuss food packaging with Marks and Spencer in Gloucester that Friday morning.

What happened later that day became the stuff of history, recorded by the women of Gloucestershire in a best-selling book with my name on the cover.  I didn’t want it to be so, but we were advised that Amazon needed an author’s name and “The Women of Gloucestershire” wouldn’t do.  I was uncomfortable to be seen taking the credit for anything more than the original idea but at least got to share it with my colleague Sue, who did the editing.

So what happened?

Well, it had been raining as we’d arrived that morning and we’d had to run into M&S to pick up our sandwich lunch platters on the way into the office.  We sat and noticed the rain falling, but thought no more of it until the time came to leave, when the puddles in the car park had joined together to form more of a pond than a puddle. It was still raining hard.  Very hard indeed.

The M&S staff who’d led the discussion had come from London, so they hopped in my car and I took them to the station to catch their train home.  Dressed in heeled sandals and totally unprepared for the weather, they were last seen disappearing into the station buildings where we had the first inkling that all was not well.  Delayed trains meant they might have more of a wait than they thought.

We were all blissfully unaware of what was going on beyond the city.  But having cleared up and gathered our things together, we all agreed, we needed to set off home as soon as we could.  The weather was not improving and from what we could tell, there might be tricky driving conditions to challenge us.

The focus group had been organised by NFWI in London, and their young Public Affairs Officer Noelle had come to Gloucester for the day to participate.  Rather than take her to Gloucester station, where as we already knew, there were delays and disruption, I offered to take her to Stroud instead. 

It certainly wasn’t an easy journey and as we drove, it was becoming clear from radio reports that she was unlikely to find a train at Stroud either.   We made several last minute route changes, finding flooded roads in the most unexpected places and manhole covers moved by water spouts. 

It was still raining, too.

So we carried on home.  We were having work done on our bathroom and I knew there were tilers from a company in Reading working there today.  Maybe they would take Noelle to the station along the way?  The last I saw of her was sitting in the middle of the front seats of a white transit van, entrusted to the care of two young men who had no idea of the scale of the problem but who didn’t mind being advised to go home early.  Noelle told the story of the rest of her difficult journey home in our book.  Suffice to say it was nearly midnight when she arrived home, having thought at one point that she’d be sleeping on Swindon station!

For those of us safely at home, we counted our blessings and thanked goodness we live on a hill.  Having said that, stories of those who had water running through their homes made us realise that even being on a hillside is no guarantee against rushing water.

It was actually Tuesday before the next challenge came, documented in my blog post here.

Later we were to learn how close we’d come to disaster management.  That rising water levels had become so critically close to the major electricity station for the county that plans were afoot to evacuate everyone.  That water supplies were running dangerously low, giving further cause for concern and I understand that we were within 30 minutes of an emergency situation being declared.

Thankfully, we were blissfully unaware of all of that and simply did what we could to manage our own situation and help those around us who were not as fit/able as we were.

Our kitchen became the water bank.  We collected drinking water from the sports club in the village and filled as many containers as we had with water from wherever we could for washing up, to be used later for flushing the loo.

And I joined my WI friends and colleagues at the local supermarket, distributing water as fast as it arrived.

I see from my blog that it was August 8th before our water supply returned to normal!

Since there was only one topic of conversation for quite some time in this part of the world, I thought it would be a good idea to capture the stories and contacted a local publisher who agreed.  We set to immediately and later that year, our book was published.    As we worked on the details, word came through from one of our members.  Her son worked for Google in the USA, in the books division and he sought our permission to make our stories amongst the first titles to be digitised.  Since the principal aim was to record history (all profits went to the flood relief fund), we were happy to grant that permission.

You can read parts of it here.

Just thinking

I’m not sure if there’s cause for my Hero to be worried or not.  I mean, when a blog post of mine begins with a diagram of …well, have you worked it out yet?

It’s OK.  Until yesterday, I wouldn’t have had a clue.  Still haven’t, really. (The answer is here)

As I caught up with a few blog posts yesterday, I came across this Waterstone’s article.  Unusually, instead of simply hitting the tick box and moving on, I began to read.  For some reason, something which would normally hold no interest whatsoever for me piqued my curiosity.  Was it as a result of our visit to Lambeau Field recently, where the business side of football proved surprisingly interesting?  I don’t know.  But the theory of the game, the influence of a handful of characters and the analysis of what I regard as “just kicking a ball about” gave me food for thought and perhaps altered my perception of what goes on in a game of football.  Somehow, the presentation engaged me and I wanted to read further, learn more and maybe give it a bit more consideration than I’d have expected.

Do you think a game is really all planned out like that, or is the analysis simply worked out afterwards by a few pundits, like parsing a line of Shakespeare?  And do you agree that Pep Guardiola will have a significant impact upon the English game?  (No need to answer )

A similar thing happened to me this morning, as I was driving home with Radio 4 switched on the radio.  I’m not generally much interested in history, though I know Horatio Nelson to be a figure of huge interest and admiration generally and the reading of RISINGTIDEFALLINGSTAR this morning just happened to be about a visit to HMS Victory.  In particular I loved the descriptions of the Admiral’s hat, which gave me a reason to listen again when I got home.

I learned a new word too.  Chelengk.

Of course I wanted to know more, if only to check that I hadn’t imagined hearing that there was a clockwork mechanism in there somewhere which caused the diamonds to vibrate slightly and shimmer in the light!   Such details are key to setting me a’googling. 

Not only that, but a visit to the National Maritime Museum in Greenwich just moved a few notches up my wishlist. 

Further research on the advantages of the positioning of Messi and Alba in the recent Real Madrid vs Barcelona match, when the former ran the game as a conventional number 10 and the latter was able to become involved in many promising Barcelona attacks might follow.  In the meantime, I’ve got a few pictures to stick in my journal this afternoon.

The lengths we go to (it’s a long story)

Whilst we were away, it’s been a bumper year for the roses, apparently.  Of course, we enjoyed plenty before we went, the bride was showered with the rose petals we dried for her and there are still a few blooming here for us too.

Today, though, my Hero had a birthday and during the last three days, I’ve been doing my secret squirrel bit to try to engineer one or two surprises.  Along the way, I have encountered a few every obstacle in the book but I’m glad to say it all came right in the end.

He spotted a book whilst we were travelling.  It weighed a ton, so the deal was, I’d buy it as a birthday present if he carried it.  Done.

But it wasn’t a surprise, was it?  I needed another idea.

A while back, he’d expressed a wish to replace his everyday watch.  It’s a Samsung Gear watch and the newer, snazzier version has been out a while and the old one was scratched.

But it wasn’t a surprise, either. 

Whilst we were away, though,  I had an idea of a surprise something I could get for him and as soon as he went out on Tuesday afternoon, I tried to order it.  But the order didn’t go through, I tried again (and failed) and the warning came up that if I failed a third time, that would be it.  I picked up the phone to place my order with a real person and it rang in my hand.

“There is fraudulent activity on your card.  Someone has just tried to spend £x”

“Well, yes – that’s me!”  I confirmed that I was trying to buy a gift in a hurry, but was failing miserably.  My card company agreed to lift the fraud marker right away and I placed the order.

“Payment declined”.

Aaagh!  As I spoke to someone else in the call centre (how is it, we never speak to the same person twice?) I heard the door and you-know-who was back.  On the pretence of unpacking my last suitcase, I went upstairs, taking my phone with me and for the next four hours tried, unsuccessfully to make the purchase.

The store said it was the finance department’s problem.  They knew my card was ok.

The finance department said it was the store’s problem.  They knew my card was ok.

I just wanted to buy my lovely Hero a birthday present.

Sometime in the early evening, my phone rang again.  Even though my payment had not been processed, someone had noted the time-sensitive nature of my order and the store agreed to authorise the purchase without payment ! I had an immediate text to say it had been despatched and another to say it’d be there to collect the following day.  On Wednesday morning I collected his surprise present whilst I was out shopping and thought I’d leave it in the boot of my car, somewhere I was sure he wouldn’t look.

Except my car was going for its MOT *sigh*  They’d want to be in the boot to check the spare wheel and stuff.   I took the surprise to m-i-l Bettine’s on the way home and had to come up with all kinds of excuses about why I’d been out so long!

That meant he still wouldn’t have a surprise this morning, then…but at least he’d have the watch.  Except, in all the fuss and bother, I hadn’t managed to order it, because my card wasn’t working!  In haste, yesterday morning, I quietly went online and ordered it (using a different card), same day delivery, from a store I wouldn’t normally choose, but whose service was second to none.  They even agreed to deliver it whilst he was at his choir rehearsal! 

Sure enough, last night, at 5 to 8, a young man delivered the parcel.  Phew.

On the box was a sticker: “Do not accept if seal is broken”.

Guess what?  The box had been opened and there was another sticker “Opened and examined by Mike”.  Who was Mike and why did he need to open my box?  Were my consumer rights affected by this?  What if the watch didn’t work?

At 8 o’clock, I was on the chat line.  It seems it was a returned product, perfectly ok and as new, but since the seal had been broken, they’d refund me 10%.  I had an immediate Paypal notification.

OK.  Yet another problem resolved – to some extent.

And then I remembered, I’d bought a small souvenir in Detroit.  A tile coaster.  He would have a little surprise to open at home on his birthday morning after all.  I wrapped it in tissue paper, put a few bits of washi tape on it and dropped the blooming thing, smashing it into smithereens.

Great.

You’ve probably given up and gone home by now, because this is turning into a bit of a saga.  But thankfully, this morning, the Birthday Boy opened his watch with delight.  It was all fine and in good order (and I don’t suppose he’d have noticed the broken seal had I not said something about it).  He had other sweet presents and cards to open from friends and family too.  Only Bettine and I knew about the other surprise, which was still in her dining room. 

I checked my card statement online and it appeared I’d still not paid for it, though.

And so we went out to lunch.   We’d eaten there before, it’s a reputable kind of place with a strong local following – but our food was awful.

I’ve no idea how my “medium rare ribeye steak” was cooked, but it wasn’t good and tasted about as dreadful as it looks.  My Hero’s monkfish was inedible and Bettine commented that the chef would do better to buy his chicken kiev from Marks and Spencer! *

It was just one of those days.  Thankfully, the Birthday Boy was unaffected by all of this and oblivious to all the hoohah and “calling into Bettine’s for a cup of tea” was the turning point.  Not only was there a couple of birthday packages for him there from her, there was also the – still unpaid for – totally unexpected surprise box too. **

You can imagine his reaction to that one.   

Mid afternoon, then, and another party to go to.  Our Goddaughter was born on my Hero’s birthday and she was celebrating being two with a party for friends and family in her garden.  Her favourite present was a pink, push along butterfly on wheels, which blew bubbles as it went along.  Everyone loved it, both young and old.

I’m thinking of a bubble attachment for the lawn mower as next year’s surprise present.

* I had a call from the restaurant manager last evening, with profuse apologies and an invitation to afternoon tea

** You’ll be relieved to know that my credit card transaction went through yesterday afternoon

Liverpool

with a few thousand friends!

thankfully, not all on the same coach as me!

I came well prepared and my hero’s socks grew a few inches along the way.

The fun of being in Liverpool is that there is such a strong sense of place that I never forget where I am, even if some of it – Penny Lane, above – doesn’t look quite how I think it should!

But reminders are never far away anyway.

I was staying down by the waterfront, meeting friends for dinner at London Carriage Works, which was a great choice!

My travelling companion Ellen and I were ready to go the next morning, with all papers in order.

My goodness, though, it was windy!  Somehow, though, we stayed dry and didn’t blow away on the short walk over to the arena.

We had great seats and Jerusalem was as moving as it always is, when thousands of women sing.  You’ve just got to be there to share the experience – there is nothing quite like it.

The day was filled with interesting speakers, including Josephine Fairley, of Green and Blacks chocolate, above.

Susie Dent, the lexicographer and etymologist spoke in the afternoon, raising a few smiles with her amusing malaphors (it’s not rocket surgery) and eggcorns, producing a spectacular example of jargon that I’m sure is pretty commonplace in the kinds of places I work from time to time:

(she told us it described a go-karting activity)

But as always, the real stars were the members.  I was going to include the adjective “ordinary”, but really, there is no such thing as an ordinary WI member.  Every one of us brings her own set of unique skills and experience with her and rising to the challenge is all part of the fun.  I know from experience how much confidence it takes to speak to an audience of several thousand people and I always admire those who do.

As usual, there were two resolutions to discuss and both prompted some interesting contributions from the floor.  The first focused on working to alleviate loneliness and I enjoyed hearing both the proposer and seconder’s address, for they spoke with the familiar East Riding accent, pronouncing “lernliness” exactly as I’d say it myself!  They put forward their points well, the audience responded with supportive discussion and the resolution was carried. 

The afternoon resolution on Microfibres in our oceans proposed by a member from Buckinghamshire provoked a particularly enthusiastic responses though, mainly as a result of Natalie Welden’s passionate address about this subject of huge concern.  Not only was this something which was dear to many hearts, it was something on which every one of us could take action and for once, the WI was ahead of the game.  Here was a campaign everyone felt they could get behind 100% and when another “ordinary” WI member stepped up to make a comment, describing herself as an oceanographer, later revealing her international standing and wide experience, it was clear, we had the benefit of first class opinion.  No surprise then, that the resolution was carried with more than 90% support.  Watch out then, for mentions of “plastic soup” and microfibres in the coming weeks.

Extraordinary women making a difference!

As the meeting was drawing to a close and we began looking out that helpful phonetic translation of the Welsh National Anthem, ready to attempt to join in the traditional finale to our meetings, the Retros came on stage and the party began.  The Hippy Hippy Shake and All you need is Love hit the spot – what a great way to end a fantastic day in Liverpool and to warm the vocal chords up for the grand finale of Jerusalem, Hen Wlad Fy Nhadau and last of all, the National Anthem.

The conversation on the coach home was rather different from yesterday.  After a day of such thought-provoking discussion we had plenty to think – and talk – about.  It’s such a privilege to spend a day in the company of so many inspiring women and I’m already looking forward to seeing them all again in Cardiff next year!